Privacy Policy

At TICKET MOMMA, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information is received and collected by TicketMomma and how it is used. We take measures to protect personal information against loss, misuse, unauthorized access, unauthorized disclosure, manipulation, or destruction. Your information (Name and Email Address) will never be shared with any third parties, you can also choose to unsubscribe or update your preferences from emails and/ or newsletters by clicking the links at the bottom of any email.

What information Does TicketMomma Gather about You?

Personally Identifiable Information: We may collect personally identifiable information from you, including your name, email address, physical address, and phone number, when you engage in any of the following activities: order TicketMomma products (TICKETS) through our website; sign up to receive promotional materials via mail or email; or participate in a contest, promotion or survey. Some of the personally identifiable information we collect from you, including your name, address, phone number, email address, and payment card information, is required in order to process your online purchases, respond to your requests, and contact you about your online purchases, if necessary. We may collect information regarding your personal or professional interests, demographics, past experience with TicketMomma products and services, detailed contact preferences or other personally identifiable information. We may also collect publicly available information about you from other sources, such as information from newspapers, blogs, and commercial websites or third party data aggregators; we may use such information to supplement your personally identifiable information maintained by us. We may also collect personally identifiable information that you voluntarily disclose on the website, absent any request from us.

How Does TicketMomma Use Your Information?

We may use information you provide to us for a variety of purposes, including the following: to process purchases, refunds, exchanges, and other transactions; to contact you about questions or communications regarding your order; to respond to your customer service inquiries; to contact you about new products, services, special events and promotions (unless you have elected otherwise in accordance with the “How Can You Access or Change Your Information?” section of this privacy policy): to help us learn about your shopping preferences; to help us improve our website, products, services and other offerings; and to otherwise enhance your shopping experience.

We will not share information that we collect, including personally identifiable information, with third parties. We do, however, provide our users a choice as to whether or not they would like to receive marketing or promotional communications from TicketMomma. Users may also from time to time receive up-to-date information on products and services via our e-mail newsletter. Users may opt-out at any time from receiving these communications.

Log Files

Like many other Web sites, TicketMomma makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable. TicketMomma also uses Google Analytics to compile usage statistics. This service is provided by Google, Inc. Their privacy policy can be found here.

Cookies and Web Beacons

When you visit TicketMomma, cookies can be stored on your computer. Cookies are little pieces of information that can help identify your browser and that can store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.

DoubleClick DART Cookie

Google, as a third party vendor, uses cookies to serve ads on TicketMomma.
Google’s use of the DART cookie enables it to serve ads to users based on their visit to TicketMomma and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy. Some of our advertising partners may use cookies and web beacons on our site.

Advertising and Affiliates

Advertising and affiliates is one of TicketMomma revenue streams. Therefore, we display advertisements on some of our services, e.g. on certain web pages or in emails. These third-party ad servers or ad networks use technology to the advertisements and links that appear on TicketMomma send directly to your browsers. This targeting is always an automated process; none of the information used for targeting is analyzed manually or made available to advertising customers.They automatically receive your IP address when this occurs. Other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and/ or to personalize the advertising content that you see. If you would like more information about this practice and to know your choices about not having this information used by these companies, please go here.

TicketMomma has no access to or control over these cookies that are used by third-party advertisers. In some cases, TicketMomma displays occasional advertisements from Google’s AdSense or AdExchange network. You can review Google’s Ads Privacy Policy here. Furthermore, you can use Google’s Ads Preferences Manager to configure the right ads settings for you.

You can consult the respective privacy policies of any third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. TicketMomma’s privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

Communication Between TicketMomma and You

If you send TicketMomma a message via email or web form, this message can be stored to process it, to compile statistical information, to improve our services and support, or to get in touch with you.

How Can You Access or Change Your Information?

You may access, review and edit the personally identifiable information that you provide to us online. You can also ask us to update your personally identifiable information or communication preferences by contacting us via our Contact Us page. Please note that any request to update your information may take up to 30 days to process and that you may continue to receive communications from TicketMomma using the previously provided information until your request becomes effective.

Additionally, you may opt-out from use of your personally identifiable information collected online for the purpose of sending such marketing or promotional communications at any time by following the unsubscribe instruction contained within each of the newsletters or promotional communications you receive.

Office Pickups

Credit card holder must be present with the credit card used to make the purchase and matching government issued photo ID to receive tickets.

Shipping

Tickets can only be shipped to the credit card’s billing address.

Refunds

Orders are non-refundable and non-transferable once tickets have been issued. If an exception is to be made to this policy, there is a 10% fee applied to the order total, minus the delivery fee. This covers re-stocking and processing fees regarding your ticket purchase.

Changes

TicketMomma reserves the right to update this Privacy Policy at any time.
Updated on May 25 2018